Last Updated: September 15, 2025
Welcome to BrewSmart Coffee Shop System (“BrewSmart”). By accessing or using our application, you agree to comply with the following Terms and Conditions. Please review them carefully before proceeding.
1.1 Objective – BrewSmart is a digital system designed to improve your coffee shop experience by integrating ordering, payments, and customer engagement into a single platform.
1.2 Scope of Services – Through BrewSmart, you are able to:
1.3 Limitations – BrewSmart is intended for customer use only and must not be resold, redistributed, or used for unauthorized commercial purposes. BrewSmart is a service tool and the coffee shop remains responsible for product quality, preparation.
2.1 Registration – You must register for an account to access BrewSmart’s features and provide accurate and complete personal information during registration.
2.2 Account Responsibility – You are responsible for maintaining the confidentiality of your login credentials, and any activity performed under your account will be considered your responsibility.
3.1 Order Confirmation – Orders are confirmed only upon payment completion or acknowledgment by the store, and an order receipt will be provided through the app.
3.2 Pricing – Prices are displayed in local currency and may change without prior notice. Prices may vary per branch depending on availability and store location.
4.1 Earning Points – Loyalty points are earned only for eligible purchases and cannot be converted into cash.
4.2 Usage of Points – Points may be redeemed only through BrewSmart’s reward system and are non-transferable between accounts.
4.3 Program Changes – BrewSmart reserves the right to update, suspend, or discontinue the loyalty program at any time. Any misuse of rewards, points, or promotions may result in account suspension.
5.1 Options – Some products may be customized through BrewSmart.
5.2 Charges – Additional charges may apply for certain customizations.
5.3 Availability – Customization options depend on store resources and inventory at the time of order.
6.1 Availability – Seasonal and promotional items may only be available for a limited time.
6.2 Branch Differences – Availability may vary between branches.
6.3 No Guarantee – BrewSmart does not guarantee the continued availability of seasonal or promotional products.
7.1 Accuracy – You must provide truthful and accurate information at all times.
7.2 Restrictions – You may not use BrewSmart for unlawful, fraudulent, or malicious purposes.
7.3 Security – You may not attempt to hack, disrupt, or interfere with the functionality of BrewSmart.
8.1 Collection of Data – BrewSmart collects limited personal data such as name, contact details, and order history to deliver services.
8.2 Use of Data – Collected data is used solely to operate, improve, and personalize the BrewSmart experience.
8.3 Protection of Data – Your personal data will not be sold or shared with unauthorized third parties. By using BrewSmart, you consent to the practices outlined in our Privacy Policy.
9.1 Availability – BrewSmart aims to provide continuous access but cannot guarantee uninterrupted service.
9.2 Interruptions – Service interruptions may occur due to maintenance, internet issues, or unforeseen technical failures.
9.3 Updates – BrewSmart may release updates to improve security and features, and some functions may not work on outdated versions of the app.
10.1 Prohibited Actions – Misuse of promotions, rewards, or payment methods is strictly prohibited.
10.2 Account Suspension – Accounts suspected of fraudulent activity may be suspended or terminated.
10.3 Legal Action – BrewSmart reserves the right to investigate and pursue legal action against fraudulent users.
11.1 System Use – BrewSmart serves as a digital tool to enhance your coffee experience.
11.2 Liability Exclusion – BrewSmart is not responsible for losses caused by delays, errors, or misuse of the system.
11.3 Shop Responsibility – Product quality, preparation, and delivery remain the responsibility of the coffee shop branch.
12.1 Modifications – BrewSmart may revise these Terms and Conditions at any time.
12.2 Notifications – Significant changes will be communicated via the app or email.
12.3 Acceptance – Continued use of BrewSmart after updates means you accept the revised Terms.
If you have questions or concerns regarding these Terms and Conditions, please reach out to us at:
Email: coffee@brewsmart.com
Address: [Coffee Shop Address]